Security Gap

The Security Gap That’s Costing Industrial Companies Millions

When people think about cybersecurity, they usually picture stolen credit card numbers, leaked passwords, or hacked email accounts. But in the industrial world, the risks are far more tangible. A single breach doesn’t just expose data—it can stop a factory line mid-production, contaminate a water supply, or disrupt power to millions of homes.

At the heart of this challenge is operational technology (OT): the control systems, sensors, and programmable logic controllers that keep critical infrastructure running. Unlike IT systems, which were designed with security in mind, OT was built for reliability and nonstop operation. Security often wasn’t part of the blueprint, leaving a dangerous gap that modern attackers are increasingly exploiting.

And that gap is widening. As companies connect OT systems to IT networks and cloud platforms, vulnerabilities that once seemed locked away inside isolated plants are now exposed to global threats. Traditional testing approaches can’t fully account for this shift—meaning many organizations are relying on security methods that don’t fit the reality of today’s industrial landscape.

That’s why understanding what makes OT security unique—and how it differs from IT security—is the first step toward closing this costly blind spot.

What Makes OT Security Different from IT Security

Traditional IT security is designed to protect data, networks, and user access. OT security, on the other hand, focuses on systems that control physical processes—things like pumps, valves, motors, and industrial machinery that can cause real-world damage if compromised.

Take a water treatment facility as an example. An IT breach might expose sensitive customer records. But an OT breach could contaminate the city’s water supply, creating a public health crisis. The stakes are entirely different.

This is why standard IT testing methodologies often fall short in industrial settings. OT systems were originally designed with reliability and uptime as their top priorities, not cybersecurity. Many of the protocols in use today were built decades ago, under the assumption that these networks would remain isolated from outside threats.

As connectivity increases and attackers actively target industrial systems, businesses are being forced to rethink their approach. For many, it starts with answering a basic but essential question: what is OT security and how does it differ from the IT practices they already know? Industry leaders like TXOne Networks have emphasized this distinction for years, pointing out that treating OT security as an afterthought leaves critical infrastructure exposed to risks IT defenses alone cannot prevent.

IT–OT Convergence Risks

Modern industrial facilities are no longer isolated. OT systems are increasingly connected to corporate IT networks and cloud platforms for efficiency and remote management. This integration brings clear benefits but also creates new attack vectors.

Threat actors can now reach industrial control systems through common IT entry points—like phishing emails or compromised remote access tools. The 2021 Colonial Pipeline attack illustrated this risk: even without direct OT compromise, uncertainty about access forced operations to halt, showing how IT breaches can ripple into the physical world.

Legacy Systems and Outdated Protocols

A major challenge lies in the age of many OT environments. Some equipment runs on operating systems that are decades old, often unsupported and full of unpatched vulnerabilities. Others still rely on proprietary industrial protocols that were designed for reliability, not security—sometimes with little or no authentication in place.

Operators face a difficult choice: keep vulnerable systems online to avoid downtime or attempt costly upgrades that risk disrupting production. Either option introduces serious security trade-offs.

Why Standard Testing Approaches Fail

Unlike IT systems, OT environments cannot be tested with traditional penetration tools. Techniques like routine vulnerability scans may interrupt processes or crash programmable logic controllers (PLCs), leading to costly shutdowns.

Security testing in OT has to be carefully scheduled during maintenance windows and tailored to each system’s tolerance. Adding to the challenge, many OT protocols don’t log events in ways IT teams recognize, making it harder to detect intrusions or validate test results.

Compliance and Regulatory Pressures

Governments are increasingly requiring critical infrastructure operators to demonstrate OT security readiness. Frameworks such as the NIST Cybersecurity Framework now include OT guidance, and standards like IEC 62443 outline security controls for industrial automation systems.

Still, many organizations struggle with implementation because these frameworks demand expertise that spans both IT and OT—a skills gap most teams can’t yet fill. Regulatory audits are beginning to examine OT security specifically, leaving many operators unprepared.

The Challenge of Network Segmentation

Strong OT security often depends on well-designed network segmentation. Simply separating IT and OT isn’t enough. Different processes require different security zones, with access controlled according to risk and criticality.

This becomes more complex when remote vendors need access for maintenance, or when legacy systems lack the networking features needed for segmentation. Without careful planning, segmentation efforts can introduce gaps rather than closing them.

Conclusion

Securing industrial environments isn’t just about protecting data — it’s about safeguarding the physical processes that keep businesses, communities, and entire economies running. Unlike IT, where downtime is an inconvenience, failures in OT can mean disrupted supply chains, environmental damage, or even risks to public safety.

As industries grow more connected, the security gaps that once seemed manageable are now impossible to ignore. Meeting these challenges requires more than off-the-shelf tools — it calls for a shift in mindset, specialized expertise, and collaboration between IT and OT teams.